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365 Day Free Returns

Risk Free Returns:

If you are not totally in love with your clothing then you can return your items within 365 days for FREE. Yes, that is 1 full year you have to return your order and we will give you all of your money back plus postage, no questions asked.

All you have to do is email us at We will then send you a free tracked shipping label from An Post to your address. All you have to do then is stick it on your bag and send it back to us. Simple!

This free return policy is available in Ireland and the EU only. All other countries will have to pay for returning their items to us.

Your items must be returned in their original condition with no marks, tears, stains or fluids etc on them and with tags still attached.

Your money will be refunded to you within 2 to 10 working days when we receive your order. We will refund you your postage fee via bank transfer so please hold on to your receipt when posting your order back to us.


If you want to exchange your items then an exchange must be made within 14 days of you receiving your order.

Exchanges are only free if it is your very first order but after your first order they will not be free and posting your item back to us will have to be paid for by you.  

Quality is our main value here at Sarah Jayy but if you ever receive a faulty or damaged item it will be fully refunded by us within the 14 day period from the day you receive your order. 

Email us at if you have any queries.

View our returns policy here.

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